Last updated: October 17, 2026
Disclosure: some links in this post are affiliate links, marked as sponsored. If you buy through them I may earn a commission at no extra cost to you. I only recommend hosts I have used on real client sites.
I first wrote this list in 2010, when I had about 14 years of client work behind me. It is now closer to 30, and the list holds up better than I’d like. The tools changed (nobody asks for a Flash intro anymore), but the ways a project goes sideways are mostly the same.
I love my clients. They pay my bills, they build real businesses online, and they mostly listen to me. This post is not about any of them in particular, I promise. It is a field guide to the habits that make a good project worse, so you can skip them.

Design and feedback mistakes
- Design it yourself. If you hired a competent designer, let them turn your ideas and feedback into something you love. That is what you paid for.
- Blindly follow a friend who “does graphics”. A trusted second opinion is good. Letting one person’s taste override the plan is not.
- Go silent, then send everything at once. Weeks of no contact followed by a frantic evening of notes buries your team. Set aside a regular time each week instead.
- Don’t communicate at all. Most web professionals want client input, even messy input. Silence is the hardest thing to design around.
- Say you like a design you hate, then nitpick it. Be honest early. Bending a design you never liked into shape will not give you a site anyone is proud of.
- Hold your ideas until the first proof. Share examples, competitors, and must-haves at the start. Feedback is cheapest before anything is drawn.
Content mistakes
- Ask your developer to write your content. Most developers are not copywriters. Plan for content from day one, and ask your team to recommend a writer if you need one.
- Reuse the copy from your old site. There is a reason you are redesigning. Old copy usually carries the old site’s problems with it.
- Skip the photographer and the copywriter. Photos sell the product and copy helps customers find you. Friends and family rarely substitute for a professional.

The 2026 version of mistake 7: “AI will write it”
AI tools are useful for outlines, first drafts, and alt text. They are not a substitute for knowing what your business does better than anyone else. Generic AI copy reads like everyone else’s generic AI copy, and search engines and customers both notice. Use it to get started, then rewrite it in your own voice with your own details.
Money and schedule mistakes
- Pay the deposit late. Work starts when the project is funded. A late deposit pushes everything back.
- Pay the deposit, then disappear. Projects that stall for a year come back with stale plans, new requirements, and higher rates. Every day the site is not live is a day it is not working for you.
- Hand over one giant feedback document. Small, regular rounds of feedback are easier to act on than a 30-page binder.
- Set a hard deadline, then wing it. Deadlines are fine. Pair them with a realistic plan, and agree to adjust when things change.
- Make your own “better version” of the design. Mockups in MS Paint (or Canva) rarely help. Describe what you want in words and let the designer do the design.
- Invent your own site structure. Some clients want to reinvent how navigation works. Customers want a site they can find their way around without thinking. Stick with what works.
- Keep the old logo no matter what. You don’t need a full rebrand, but letting your designer freshen a dated logo often pays off.
- Ask for features from 2007. Splash pages, autoplaying music, and pop-up “launch site” buttons. See my webmaster commandments for the full list.

- Underpay. If a quote sounds too good to be true, it usually is. A site built for a third of a fair price tends to cost the difference again when you pay someone to fix it. Look for a partner who can support you for years.
- Overpay. Overpaying bothers good technology people almost as much as underpaying. Get a few competing quotes, and ask each provider why the others cost more or less.
Mistake 20 (new for 2026): picking hosting last
The project ends, the site is ready, and then someone asks where it will live. Hosting chosen in a hurry usually means the cheapest shared plan, and that choice affects speed, security, backups, and how much your developer can help later.
My short guide:
- You want to build and run the site yourself, without a developer: WordPress.com handles hosting, security, and updates for you. Its AI website builder can give you a first draft in minutes. I wrote up how the AI builder works and what to fix before launch.
- You have a developer or agency maintaining the site: a managed WordPress host such as WP Engine or Pressable gives them staging sites, backups, SSH, and real support.
- Not sure which WordPress you need? Start with WordPress.com vs WordPress.org.
Building a site yourself? WordPress.com’s AI builder gets you a working first draft, with hosting included.
FAQ
What is the most common reason website projects fail?
In my experience it is content. The design and code are usually ready long before the text and photos are. Plan who writes your content at the start of the project.
How often should I give feedback to my web designer?
Small amounts on a regular schedule, such as once a week. It keeps the project moving and avoids a pile of conflicting notes at the end.
Can I use AI to write my website content?
You can use it for outlines and first drafts, but rewrite the result with your own details, prices, and voice. Unedited AI copy tends to sound like every other site.
How many quotes should I get for a new website?
Two or three is usually enough. Ask each provider to explain what is included, so you are comparing the same scope and not just the price.
When should I choose web hosting for a new site?
Early, ideally before development starts. Your host affects staging, backups, speed, and security, and your developer may have strong preferences based on how they work.
Related posts
- Keep Your Bar High: What a Stressful Client Meeting Taught Me
- A Webmaster’s 19 Commandments: My 2007 Rant, Revisited for 2026
- WordPress.com AI Website Builder: How It Works and What to Fix Before You Launch
- WordPress.com vs WordPress.org: Which One Should You Use?
- Best Managed WordPress Hosting for Agencies and Freelancers
- Is Managed WordPress Hosting Worth It? When It Pays for Itself