Category: Web Hosting

WPEngine Plans update often which makes it a good idea to always check their website directly.

As of April 2024 WPEngine offers 3 “top level” plans but most businesses will fall into one of the 4 sub plans of Essential (outlined below):

Essential – Starting at $20/month.

• Startup – $20/month
  1 Site
  25,000 Visitors
  10 GB
• Professional – $40/month
  Up to 3 Sites
  75,000 Visitors
  15 GB
• Growth – $77/month
  Up to 10 Sites
  100,000 Visitors
  20 GB
• Scale – $194/month
  Up to 30 Sites
  400,000 Visitors?
  50 GB

Core – Starting at $400/month.
No public details, you need to “Get in Touch”

Enterprise – Starting at $2000/month.
No public details, you need to “Get in Touch”

Every WPEngine Plan includes the following features:

• Managed Performance – Fully managed environments with auto-applied WordPress updates, PHP updates and platform management.
• Performance Monitoring – Built in Lighthouse speed reports.
• Online Support – WPEngine is known for it’s fast and knowledgeable support representatives. We’ve been a customer for over 6 years and can attest to their competence.
• Essential Security – Threat blocking, proactive security, multi-factor authentication, and free auto-renewing SSL certificates.
• Site Building Tools – Local developer tools, Git/GitHub integration.

One of the great features of WP Engine hosting is their Go Live Checklist, a customer guide to launching a website. Useful for beginners and intermediate webmasters alike, this tool walks a customer through the required and recommended steps for building and launching a website.

The guide covers such topics as adding your domain, updating DNS records, ordering SSL certificates, adding content, selecting a theme as well as bonus section on plugins, SEO and caching.

The checklist displays for new WordPress installs 45 days after creation or 10 days after the traffic milestone is met.

WP Engine also has a great guide on Getting Started with WP Engine, useful for those new to the platform.

One of the main reasons I do business with WP Engine is because if their excellent support. Veterans of the web hosting business know how important competent support is, and WP Engine delivers this in spades.

WP Engine Support Chat

Every support instance starts with chat, launched within the Customer Portal. Once you get beyond the mostly useless and now commonplace “Virtual Assistant” (hint: type “support”) you get connected with a real live support agent within minutes.

The longest wait I’ve experienced in my over 6 years of doing business with WP Engine is maybe 10 minutes – it’s really that good.

Once you get connected with an agent, the real magic happens because unlike a low-cost hosting provider, WP Engine’s support agents are helpful, knowledgeable & prompt. 95% of my requests have been handled immediately, with only the most complicated issues being pushed to a support ticket (which is also promptly dealt with).

No waiting days wondering if your ticket is being addressed. No clueless outsourced agents working from a script. Just real people, good at their job, who are just as geeky as you (maybe that’s a stretch)